We offer FREE ground shipping via FedEx or USPS on orders going to any destination within the United States. Orders are shipped out of San Francisco within 48 hours after order placement.

We offer expedited shipping via Fedex 2-Day delivery for $30.00.

We offer international shipping. Please email us at for shipping quote and further information. All international orders are final sale, no returns accepted.


Customer Satisfaction is our top priority.

Gazel stands behind the quality of our products and strives to provide complete satisfaction with your purchase. Our goal is to work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase, please follow the instructions below.

Gazel accepts merchandise returns for Standard Delivery items within 30 days of receipt. An original sales receipt, gift receipt or packing slip is required as a valid proof of purchase for exchanges or refunds. We do NOT accept returns for international orders. 

Return options include:

• exchange of returned merchandise for replacement merchandise of equal value

• a refund for the purchase price (plus applicable taxes in accordance with state laws)

To return an item by mail, re-pack the unused item in the original packing carton, insure the package, and mail it to: 

Gazel, Inc 600 California Street 11th Floor, San Francisco, CA 94108

Upon return, your merchandise will be inspected. Exchanges or refunds issued will be for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping and handling charges are non-refundable. If you have additional questions about returning an item, please email us at